PRIVACY POLICY

PRIVACY STATEMENT

ARTICLE 1 - COLLECTION OF PERSONAL INFORMATION

When you make a purchase from our store, as part of our buying and selling process, we gather the personal information you provide, such as your name, address, and e-mail address. When you browse our store, we also automatically receive your computer's Internet Protocol address (IP address), which allows us to gather more details about the browser and operating system you are using. Email marketing (where applicable): With your consent, we may send you emails about our store, new products, and other updates.

ARTICLE 2 - CONSENT

How do we obtain your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we infer your consent to our collection and use of your information for that purpose alone. If we request your personal information for a different reason, like marketing purposes, we will directly ask for your explicit consent, or give you the chance to say no.

How can you withdraw your consent?

If you change your mind after providing consent, you may withdraw your consent for us to contact you, collect your information, or disclose it by notifying us at info@lusimat.ca or by mail at: Isocork Inc., 2850 Boul Matte Local A, Brossard, QC, J4Y 0R7, Canada

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are legally obligated to do so or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – THIRD-PARTY SERVICES

In general, third-party providers we employ will only gather, use, and disclose your information to the extent necessary to perform the services they provide us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies pertaining to the information we must provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies, so you can understand how they will handle your personal information. It's important to note that some providers may operate or have facilities in a different jurisdiction than you or us. Thus, if you proceed with a transaction that involves the services of a third-party provider, your information might be subject to the laws of the jurisdiction in which that provider operates or has facilities. For instance, if you're in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction could be disclosed under U.S. law, including the Patriot Act. Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions of Sale and Use.

Links

If you leave our website by clicking on certain links, we don't take responsibility for the privacy practices of those sites. We recommend that you read their privacy policies carefully.

ARTICLE 5 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal data and ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, it is encrypted using the SSL security protocol and stored with AES-256 encryption. Although no method of internet transmission or electronic storage is 100% secure, we adhere to all PCI-DSS requirements and implement additional industry-recognized standards.

ARTICLE 6 – AGE OF CONSENT

By using this site, you declare that you are at least the age of majority in your province of residence, and you have given us your consent to allow any minor dependants to use this website.

ARTICLE 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If our store is acquired by or merged with another company, your information may be transferred to the new owners, so we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at info@lusimat.ca or by mail at Isocork Inc.

[Re: Privacy Standards Officer]

[2850 Boul Matte Local A, Brossard, QC, J4Y 0R7, Canada]